Privacy

This Privacy Policy outlines how Lucidity IT Solutions collects, uses, discloses, and protects the personal information of our clients and website visitors.

Information We Collect

Information You Provide: We may collect information you directly provide to us, such as:
Contact information (name, email address, phone number)
Company information (company name, industry, size)
Project inquiries and service requests
Information provided during consultations or support interactions

How We Use Your Information

We may use the information we collect for various purposes, including:

Providing and supporting our services: To deliver IT services, troubleshoot issues, and provide technical assistance.
Communicating with you: To respond to inquiries, schedule appointments, provide updates, and send relevant information about our services.
Improving our services: To analyze website traffic, understand client needs, and improve our service offerings.
Marketing and business development: To send marketing communications (with your consent) and to identify potential business opportunities.
Complying with legal obligations: To comply with applicable laws and regulations, such as data protection laws.

Disclosure of Your Information

We may disclose your information to:

Our employees and contractors: To provide services and support to our clients.
Third-party service providers: To assist us with website hosting, data storage, email delivery, and other business operations.
Law enforcement or other authorities: To comply with legal requests or when required by law.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can typically control cookies through your browser settings.

Data Security

We take reasonable measures to protect the security of your information, including implementing appropriate technical and organizational safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].

This Privacy Policy was last updated on January 10, 2025.